Frequently Asked Questions
About Manifest Studio
What is Manifest Studio?
Manifest Studio is a crystal lifestyle brand inspired by the wisdom of the Five Elements: Metal, Wood, Water, Fire, and Earth. We curate premium natural crystals to support intention, balance, emotional harmony, and modern rituals.
Are your crystals natural?
Yes. Our crystals are selected for their natural beauty, quality, and energetic meaning. Because each crystal is formed by nature, variations in color, texture, shape, size, and pattern are normal and make every piece unique.
What does “curated by the Five Elements” mean?
Each crystal is connected with one or more elemental energies. For example, some stones may support grounding and stability, while others may be associated with clarity, emotional flow, passion, or personal growth.
Can crystals guarantee healing or results?
No. Crystals are intended for personal intention, mindfulness, décor, meditation, and spiritual practice. They are not medical products and are not intended to diagnose, treat, cure, or prevent any disease.
Orders
How do I know if my order was placed successfully?
After placing your order, you should receive an order confirmation email. Please check your inbox and spam folder. If you do not receive it, contact us at vitality.pet.global@gmail.com.
Can I change or cancel my order?
Please contact us as soon as possible. If your order has not been processed or shipped, we will do our best to help. Once an order has been shipped, we may not be able to change or cancel it.
Can I add more items after placing an order?
If your order has not yet been processed, you can contact us and we will try to assist. Otherwise, you may need to place a new order.
Shipping
How long does shipping take?
Shipping times may vary depending on your location, shipping method, customs processing, and carrier conditions. Once your order has been shipped, you will receive tracking information if available.
How long does order processing take?
Orders are usually prepared within a few business days. During holidays, promotions, or high-volume periods, processing may take longer.
Do you ship internationally?
Shipping availability may vary by destination. If you are unsure whether we can ship to your country or region, please contact us before placing your order.
Will I need to pay customs duties or taxes?
International orders may be subject to customs duties, import taxes, VAT, or other local fees. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Products
Will the crystal I receive look exactly like the product photo?
Natural crystals may vary in color, pattern, size, transparency, and texture. Product photos are for reference, and each piece may have its own natural characteristics.
Are small imperfections normal?
Yes. Natural inclusions, mineral lines, color variations, tiny pits, and surface textures are common in natural crystals and should not be considered defects.
How should I care for my crystals?
Keep your crystals away from harsh chemicals, extreme heat, prolonged direct sunlight, and strong impact. Gently wipe them with a soft cloth when needed.
Can I use crystals for meditation or manifestation?
Yes. Many customers use crystals as part of meditation, journaling, home styling, intention-setting, and personal rituals. Their meaning is personal and symbolic.
Returns & Support
Do you accept returns?
Please refer to our Return & Refund Policy for details. If you have any issue with your order, contact us at vitality.pet.global@gmail.com.
What should I do if my item arrives damaged?
Please contact us within a short time after delivery and include your order number, photos of the item, packaging, and shipping label. We will review the case and assist you.
How can I contact Manifest Studio?
You can email us at vitality.pet.global@gmail.com or contact us by phone at +8618660916289.